Ensuring The Safety Of The LeSalon Community
By Zoe Greenwood, December 19 2020
We’re suspending all beauty treatments.
In accordance with the recent announcement that London will be entering Tier 4, we will be suspending all of our services from midnight tonight.
If you have an upcoming booking with us, our team will be in touch with you shortly, to either provide you with a full refund or re-arrange your booking. If you have a booking on or after the 2nd of January, it’s still set to go ahead for now; however, please be advised that this is subject to change based on how the situation evolves.
As always, this is deeply upsetting for all of us; however, we do believe that it’s important to stay as safe as possible during these times.
Our mission has always been to empower both you and our Salonettes, so we will be doing everything we can to support those working with us, as well as bring you safe treatments across London again. We can’t wait to start attending to your beauty needs again!
In the meantime, I wanted to remind you of the hygiene measures we have implemented to make sure that we are the safest and most efficient way of taking care of your beauty needs…
How we’re keeping you safe
When we can resume bookings, our our Salonettes will continue to provide exceptional hygiene measures to create a covid-safe environment.
Here’s how we’re keeping you safe:
We’ve implementing extra hygiene measures during all treatments
As always, we expect our Salonettes to carry out exceptional hygiene practices; however, in light of the coronavirus, we have asked anyone working on our platform to take extra measures so that both, you and them, feel safe during treatments.
- Wearing a mask to all treatments.
- Wearing a face shield to all treatments.
- Using disposable gloves.
- Washing their hands for at least 20 seconds before and after treatments.
- Disinfecting all equipment.
Our Salonettes are 100% symptom-free
We’ll be checking in daily with our therapists to ensure that they are feeling well and not experiencing any of the common symptoms. They will also have to take part in regular temperature checks before confirming any new bookings. In the event that your Salonette is feeling unwell, we will cancel or reallocate your booking to another therapist.
All LeSalon therapists will be COVID-19 Hygiene Trained
Any therapist working on our platform will be required to train on our new hygiene process. We have prepared an online course which will show our Salonettes how to stay safe and healthy when providing treatments. Once they’ve passed, you will see a badge on their profile showing that they’ve been through the training. If they haven’t, they will not be allowed to work on our platform.
The course will include the following:
The hygiene process, why it’s important to follow these practices, and tracking symptoms.
Tracking through the app: How we’ll be tracking symptoms from Salonettes and customers and why it’s important.
Required equipment: What equipment will be needed to create a safe environment.
Arriving at the client’s house: What to do when you greet the client; informing the client about the protocols.
Disinfecting your equipment: How to set up and disinfect equipment.
Keeping safe: Our top tips for ensuring safety.
What we need from you
Likewise, we also ask that you take extra precautions when booking a LeSalon treatment. We hope to support your needs by enabling you to have your treatments in the comfort of your own home. As such, we ask the following of you:
- Wearing a mask during any treatments.
- Washing your hands for at least 20 seconds before & after your treatment.
- Provide fresh towels for your Salonette to use during your treatment.
Additionally, if you feel unwell, or start to experience the symptoms of the coronavirus, we advise that you let us know as soon as possible, so we can move your booking to another time.