${profile.first_name}, here's a treat for you and a friend.
Every time a friend uses your code ${profile.referral_code} at checkout, they will get £${Math.trunc(profile.referral_amount / 100)} and you'll get £${Math.trunc(profile.referral_reward / 100)} too. Our gift to you!

Privacy Policy

Please read our Privacy Policy before using our service. The use of any of our products or services means you accept them.

LeSalon Beauty Ltd (“LeSalon”, “we”, “our” or “us”) is a company incorporated in England and Wales with company number 09084899 and having its registered office at LeSalon Beauty Ltd of 9th Floor 107, Cheapside, London, England, EC2V 6DN. We are a “data controller” for the purposes of the Data Protection Act 1998 and the EU General Data Protection Regulations (GDPR) (i.e. we are responsible for, and control the processing of, your personal information). Controller, Data Subject, Processor and processing shall have the respective meanings given to them in applicable Data Protection Laws from time to time (and related expressions, including process, processing, processed, and processes shall be construed accordingly) and international organisations shall have the respective meanings given to them in the GDPR.

LeSalon Beauty Ltd takes the privacy and security of your personal data very seriously.  We only capture information from you that we need to deliver our services effectively and to keep in contact with you on the basis necessary to fulfil our obligation or as agreed between us.  We will only use your personal data for any purpose that is necessary to fulfil our commitments to you, or comply with regulation or to fulfil an activity that you have consented to participate in.

This policy (together with our Terms of Use and any other policies referred to in it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

Topics included in this privacy policy:

We will at all times seek to comply with the requirements of the UK Data Protection Act, 1998 (the “Act”) and the EU General Data Protection Regulation (GDPR) in respect of all data that we collect from you. We also commit to adhering to any applicable laws and regulations to ensure that your personal information given to us is kept appropriately secure and is processed lawfully.

By visiting and using the www.lesalon.com website (“the Website”), downloading our either our android or IOS apps (“the Apps”) and booking treatments with us, interacting with our content you are acknowledging the practices in relation to the use and disclosure of your personal information, where captured, described in this Privacy Policy and our Terms of Use.

The term “Personal Data” refers to personally identifiable information about you, such as your name, job description, health related data, treatment history, birthday, e-mail address or mailing address.

What information do we collect about you?

We may collect and process the following data about you:

How we use the information about you.

We will use your Personal Data only with the intent to deliver the services you request and to understand you better and enhance your experience with LeSalon. By analysing and monitoring your personal data we can be more relevant with our marketing and communication. We will use your Personal Data to fulfil your requests and we will ask only for data that is adequate, relevant and not excessive for those purposes. Where we send you information for any purpose, it may be sent by e-mail, phone, SMS, push notifications or via the Website or our Apps or post. When we ask you for Personal Data it may include the following purposes:


LeSalon complies with the e-Privacy Directive 2002. We would like to send you information by email or post about products, services, competitions, sales and special offers which may be of interest to you.  There are several ways you can consent to our marketing: you can give consent by ticking the boxes on our registration forms or by contacting our Customer Services team by email at hello@lesalon.com.

If you have consented to marketing communication, by opting in, we will send you marketing messages until you specify otherwise by contacting our customer care team by email at hello@lesalon.com.

You can opt out at any time and from specific methods of marketing. Please see the “How do I unsubscribe from communication?’ section below. Alternatively, you can email hello@lesalon.com.

Disclosure of personal data

Except listed below and as otherwise provided for in this Privacy Policy, we do not share, sell or distribute your Personal Data with unrelated third parties. We will share limited and relevant personal data as follows:

Personal data/retention

We will only keep your information as long as you have an account with us and for 5 years after your last purchase or otherwise as required for our business operations records or by law. This information will be kept secure at all times and only used for the legitimate purpose for which we require it or that you have consented to.  After the stated period of time expires, we will anonymise all of your personal data, however some order information will be stored as an unknown customer.



Although we use secure technology to protect your personal data when we have received it, we cannot guarantee the security of your data whilst being submitted to us and any transmission is at your own risk. We use industry security features to prevent unauthorised access wherever possible. Personal information provided to LeSalon via our Website and online credit card transactions is transmitted through a secure server using Secure Socket Layering (SSL), encryption technology. When the letters “http” in the URL change to “https,” the “s” indicates you are in a secure area employing SSL; also, your browser may give you a pop-up message that you are about to enter a secure area or display a padlock image.

Our Website uses this encryption technology to protect your information during data transport. SSL encrypts ordering information such as your name, address and credit card number. Our Customer Care team and stores also operate over a private, secure network. Please note that e-mail and correspondence via our live chat service is not encrypted and is not considered to be a secure means of transmitting personal data and credit card information.

LeSalon shall at all times maintain appropriate physical, electronic, managerial and organisational measures to safeguard and secure Personal Data against accidental, unauthorised or unlawful loss, unauthorised modification, disclosure or access that is determined to be appropriate to the risk. All our employees and data processors who have access to, and are associated with the processing of personal information, are obliged to respect the confidentiality of the personal information of all users of our services.

Personal Data stored about you is held securely with appropriate measures in place to reduce the risk of a malicious attempt to access or misuse your data.  We will delete your data when we have no further legitimate use for it in line with our storage policy.

Changes to our privacy policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by email.

Access/Your rights/How to contact us or unsubscribe

Upon receipt of your written request and enough information to permit us to identify your Personal Data, we will disclose to you the Personal Data we hold about you, for which we may make a charge up to the maximum as allowed by applicable law. We will also correct, amend or delete any Personal Data that is inaccurate and notify any third party recipients of the necessary changes. You may update any information you have given to us by contacting us at the addresses given below.

You have the following rights in respect of the information we hold about you:

It may take up to eight weeks to ensure your request to invoke any of your rights is fully actioned.  LeSalon reserves the right to charge a reasonable administration fee to cover the cost of fulfilling a request to exercise any of these rights. Any fee applicable to the performance of an action will be advised to you at the point of making a request.

You can opt out of marketing communication such as email newsletters and catalogues at any time. You can do that either as indicated in the particular communication, e.g. by using the unsubscribe link which is included on all email updates.

If you choose to opt out of marketing emails, this can take up to one week for the change to flow through our systems. Even if you have opted out of emails we will continue to send you transactional emails about your purchases.

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